Community Manager Notifications: Policy Violations
Information about email and Dashboard notifications in the Community Manager developer portal, for policy violations.
Table of Contents
- SLA Policy Violation Notification: contract violation
- SLA Policy Violation Notification: policy is attached to a service
SLA Policy Violation Notification: contract violation
Values
- Notification Type
- com.soa.notification.type.policyviolation.sla
- Trigger
- SLA policy violation when policy is attached to a contract
- Recipients (1+)
- API Admins, app team members
- Notification Category
- None.
- Dashboard Subject
- SLA policy violation: {api.name} / app.name}
- Dashboard Content
- There has been a violation of an SLA policy ({policy.name}) for this contract.
- Email Subject
- SLA policy violation: {api.app.name}
- Email Body
<p>Hello,</p> <p>There has been an SLA policy violation for one of your app/API contracts. Please refer to the details below:</p> <p>App Name: {app.name}<br /> App Version: {app.version}<br /> API Name: {api.name}<br /> API Version: {api.version}<br /> Policy: {policy.name}<br /> Interval: {interval}<br /> Expression (policy condition): {expression}<br /> Expression value (true/false): {expression.value}<br /> Period start date: {start.date}<br /> Period end date: {end.date}</p> <p>If you have questions or need help, feel free to contact us at <a href="mailto:{tenant.contact.email}">{tenant.contact.email}</a>.</p> <p>Thanks,<br /> The {tenant.name} Team</p> {system.email.footer.html}
SLA Policy Violation Notification: policy is attached to a service
Values
- Notification Type
- com.soa.notification.type.policyviolation.sla.api
- Trigger
- SLA policy violation when policy is attached to a service
- Recipients (1+)
- API Admins
- Notification Category
- None.
- Dashboard Subject
- SLA policy violation: {api.apiversion.name}
- Dashboard Content
- There has been a violation of an SLA policy ({policy.name}) for this API.
- Email Subject
- SLA policy violation: {api.apiversion.name}
- Email Body
<p>Hello,</p> <p>There has been an SLA policy violation for one of your APIs. Please refer to the details below:</p> <p>API Name: {api.name}<br /> API Version: {api.version}<br /> Policy: {policy.name}<br /> Interval: {interval}<br /> Expression (policy condition): {expression}<br /> Expression value (true/false): {expression.value}<br /> Period start date: {start.date}<br /> Period end date: {end.date}</p> <p>If you have questions or need help, feel free to contact us at <a href="mailto:{tenant.contact.email}">{tenant.contact.email}</a>.</p> <p>Thanks,<br /> The {tenant.name} Team</p> {system.email.footer.html}